英文沟通模板:黑五如何与商家沟通售后(二)

接上一篇👏👏👏
💥这篇主要教大家黑五海淘如何向商家要求:退回价格差,追问砍单原因,修改送件地址、追问快递号;

一、追问快递号:
Hi there,
My order number is 123456(订单号), which was placed on 05/22/2016(订单日期). May I have the tracking number of it? Thanks.

二、要求退回价格差:
Hi there,
My order number is 123456(订单号). XXX was $20(下单时的价格) and it is $15(现在的价格) now so I strongly request price match, which is $5(差价). Please refund the difference to my original credit card. Thanks.

三、追问砍单原因:
Hi there,
My order number is 123456(订单号), which was placed on 05/22/2016(订单日期). However, you cancelled it without notifying me. May I know the reason?

四、修改送件地址:
Hi there,
My order number is 123456(订单号), which was placed on 05/22/2016(订单日期). I wanna request to change shipping address, which is XXX(新地址). Thanks.
改地址的话,分享一下个人经验:如果是商家已经发货后一般就改不了了,所以大家地址要填写清楚,我一般新网站填写地址,都会截图问下铭宣海淘转运客服确认地址是否正确,说实话铭宣客服服务挺好的,有问题都会帮忙指正出来😚

😎以上就是黑五与商家沟通售后最新英文模板,海淘不会英文也能解决问题‼️希望可以帮到大家。

发布于  2021-11-18 10:40:43 ·
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