购买网站：GrowGorgeous
事情始末：GG家买了产品直邮回国，赶上上海台风，快递就变成这个鸟样子了，外壳破损，内在完好。
已解决：获赔10%，理赔方法
我的账户 -（向下拉）客户服务联络中心 - 消息（在线聊天不能传图片，图片尽量清晰）-
上传后会有邮件回复 或 查看您的消息（回复速度还是很快的），会有如下内容
Thank you for contacting us regarding order 427433478.
We have received your photos of the damaged item and would like to apologize that the item was received this way.
As a gesture of goodwill, we would like to offer a refund of 10%. Please can you let us know if you are happy to accept this partial refund?
Once requested this would be returned to your account within 3-5 working days.
If there is anything else that we can do then please do not hesitate to get in touch and a member of our team will be happy to help.
然后就等待退款吧
发布于 2022-09-21 19:38:56 · 编辑精选
