今年网一之后倩碧镭射302精华100ml两支装6折，还可以叠加满赠就买了一单，结果不给发赠品紫光瓶精华50ml，这就过分了！
因为我一般都睡得比较早，客服要晚上十二点多在线，而且群友们反馈部分客服态度一般，不答应给补发，我就果断选择了邮件咨询（内容见下），顺便还问了积分兑换的问题，结果第二天就收到邮件回复说补发（见图2），需要1-2个工作日，今天也收到补发邮件和ups物流单号啦（见图3）
具体方法
倩碧客服邮箱：CustomerCare@clinique.com
我的邮件内容：
Dear Clinique:
Hope this letter finds you well!
I am writing to you about my order (number XXXXXX, which was shipped to me, but the Full Size - Clinique Smart Clinical Repair™ Wrinkle Correcting Serum 50ml was missing. So could you help me by reshiping this one to me?
Moreover, my 184 rewards had been respired in advance, and now I earned 186 rewards, so there are 370 rewards totally, so could redeem the Even Better ClinicalT™ Radical Dark Spot Corrector + Interrupter 30ml for me?
Looking forward for your replying!
Best wishes,
Du Du
12/07/2024
漏发的、以及有积分可以兑换的小伙伴们，也赶紧去试试吧
